This month, something unexpected landed on my lap. I was appointed person-in-charge for the bureau. Just like that — no warning, no ceremony, no survival kit. And as it turns out, the adventure has only just begun. If being in charge of full-time staff felt like managing a quirky little zoo, adding freelancers into the mix has turned it into a full-blown safari — one where the animals ask the same question ten times, pretend the fence doesn’t exist, and then complain that they weren’t told about the fence in the first place. Let’s talk about the latest “upgrade” in our daily chaos: the new system. Now, I understand that change is hard. New platforms take time. So I didn’t expect everyone to master it on the first try. But after ten — yes, ten — rounds of verbal briefings, followed by step-by-step guides, video tutorials, cheat sheets, infographics, and me repeating the same things so often I’ve started to sound like a malfunctioning GPS... we’re still stuck. Still hearing: “Wai...
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