Your Asian mom

This month, something unexpected landed on my lap. I was appointed person-in-charge for the bureau. Just like that — no warning, no ceremony, no survival kit. And as it turns out, the adventure has only just begun. If being in charge of full-time staff felt like managing a quirky little zoo, adding freelancers into the mix has turned it into a full-blown safari — one where the animals ask the same question ten times, pretend the fence doesn’t exist, and then complain that they weren’t told about the fence in the first place. Let’s talk about the latest “upgrade” in our daily chaos: the new system. Now, I understand that change is hard. New platforms take time. So I didn’t expect everyone to master it on the first try. But after ten — yes, ten — rounds of verbal briefings, followed by step-by-step guides, video tutorials, cheat sheets, infographics, and me repeating the same things so often I’ve started to sound like a malfunctioning GPS... we’re still stuck. Still hearing: “Wai...

  This month, something unexpected landed on my lap. I was appointed person-in-charge for the bureau. Just like that — no warning, no ceremony, no survival kit. On paper, it sounds like a promotion. In reality, it feels more like becoming the zookeeper of a very special kind of zoo. Because here’s the thing: being in charge doesn’t mean I just handle the young , energetic and eager-to-learn staff. No. It means I now also have to handle the old ones — the veterans who’ve long mastered the fine art of resisting change. Let me introduce you to my daily circus: The Seniors — The Untouchables They’ve been here forever. They know every corner of the office, every loophole in the system, and every way to avoid doing something new. “Why should I learn this new software? The old one works fine.” “You young people are always changing things.” And when you gently push, suggest, encourage? They smile, nod politely — and ignore you entirely. Occasionally, they even start recruiting oth...